Here at Mingle Analytics, we’re always on the lookout for great people who are passionate about improving our healthcare system.

Here at Mingle Analytics, we’re always on the lookout for great people who are passionate about improving our healthcare system.

We have opportunities to work remotely or from our office in South Paris, Maine. Please take a look at our current openings. We are always on the look out for team members who possess some of the following qualities and experience:

  • Healthcare experience, especially clinical or administrative experience in a physician’s office, billing company, or healthcare vendor (physician, PA, nurse, NP, medical assistant, front desk, billing, practice manager, medical records)
  • Excellent oral and written communication skills
  • Accomplished user of information technology in daily life (email, web, office applications)
  • Software development C#, ASP.net, Entity Framework, AngularJS, SQL, SSRS.

Additional experience is helpful but not required (we will train):

  • Electronic Medical Records
  • EMR implementation
  • Clinical microsystems or other improvement process

We’re proud of our work helping providers and healthcare systems thrive in the business and practice of medicine. As industry leaders in a field where disruptive innovation holds the key to driving down the cost and improving the quality of health care nationwide, we are passionate about being the very best at what we do.

This short video tells the story of our CTO Scott Larsen and why he moved from Colorado to Maine to join the Mingle team.

Open Positions

Don’t see the job you are looking for? You can submit a resume for future consideration by clicking here.

Quality Program Consultant

Quality Program Consultant

Job Description

Mingle Analytics is an early stage company that provides web-based software as a service to help health systems and healthcare providers analyze and use their practice data for Medicare reporting and practice improvement.  

 Consultants guide clients through the complex process of reporting quality data to Medicare. They assist practices by providing expert advice, simplifying complex tasks, and using our custom tools and resources to guide data-related decisions. 

Successful candidates possess a combination of Customer Service, Information Technology and Healthcare skills, knowledge, and experience. They will use our MIPS Solutions Dashboard and other tools to perform a variety of functions and services related to the receipt and processing of data for clients and other stakeholders.

Requirements

· Excellent customer service skills

· Ability to work as an effective team member

· Willingness to work outside the job description

· Ability to be of service to a wide variety of practices, from solo providers to large academic health systems 

· Ability to learn quickly and readily ask for assistance

· Willingness to function in a rapidly changing environment with incomplete documentation and fluid roles

· Ability to understand and interpret information from many sources

· Ability to analyze and identify potential issues in the submission process

· Initiative and comfort in a sales/education role

· Great follow-through, patience and tenacity

· Excellent communication over the phone, email, GoToMeeting and Live Chat

· Calming presence and ability to work under pressure

· Organization, time-management and project management skills

· Scrupulous adherence to HIPAA privacy and security policies

· Successful completion of a state and federal background check 

Candidates need to have or quickly acquire skill with the following tools and methodologies

· Salesforce

· LiveHelp

· Web Conferencing

· Microsoft Office Suite

· Web based tools and systems

 

Experience in a healthcare setting required. Including but not limited to any of the following:

· Analytics

· Billing, coding

· Physician practice setting

· Information technology

· Hospital quality

· EHR

Quality reporting experience preferred.  Including but not limited to any of the following:

· PQRS

· Meaningful Use

· MIPS/MACRA

· NCQA

 

Primary responsibilities involve:

· Account Management

o Lead and opportunity follow-up

o Documentation of client activity 

· Client Sales and Support

o MIPS education and guidance through entire process

o Follow up through the entire sales process

o Use of MIPS Solutions Dashboard

· Customer Service

o Answering phones 

o Processing website email inquiries

o Responding to Live Chat 

o Resolving customer issues and concerns

o Interpreting and advising clients in the use of complex MIPS information

 

 

Mingle Analytics is a Maine based company. This role has the opportunity for remote work. Access to high speed internet and skilled routine use of remote communications tools is expected.  

Apply Now

Data Acquisition Consultant
 
Data Acquisition Consultant
Job Description
Mingle Analytics is an early stage company that provides web-based software as a service to help health systems and healthcare providers analyze and use their practice data for Medicare reporting and practice improvement.  
 
Data Acquisition Consultants serve as a resource to guide medical organizations through the complex process collecting and delivering data for healthcare quality analytics. They use their knowledge of our requirements, systems and processes to assist clients, Mingle Client Services staff and our Sales team by providing expert advice for selecting the best data acquisition option for the client’s system.
 
Successful candidates possess a combination of Healthcare Information Technology and Customer Service skills, knowledge, and experience. They will work with our clients to select and implement effective and efficient data acquisition processes. As a member of the Data Acquisition and Automation team, they actively participate in improving and extending our capabilities. Data Acquisition Consultants demonstrate strong verbal and written communication skills effectively tailoring technical information to audiences with a variety of technical experience.
 
Requirements
  • Excellent customer service skills
  • Ability to work as an effective team member
  • Willingness to work outside the job description
  • Ability to be of service to a wide variety of practices, from solo providers to large academic health systems
  • Ability to learn quickly and readily ask for assistance
  • Willingness to function in a rapidly changing environment with incomplete documentation and fluid roles
  • Ability to understand and interpret information from many sources
  • Ability to analyze and identify potential issues in the submission process
  • Great follow-through, patience and tenacity
  • Excellent verbal and written communication using a wide variety of channels
  • Calming presence and ability to work under pressure
  • Organization, time-management and project management skills
  • Scrupulous adherence to HIPAA privacy and security policies
  • Successful completion of a state and federal background check
Candidates need to have or quickly acquire skill with the following tools and methodologies
  • Salesforce
  • Web Conferencing
  • Visual Studio Online (project backlog)
  • Microsoft Office Suite
  • Web based tools and systems
 
Experience in a healthcare IT setting required. Including but not limited to any of the following:
  • Healthcare Information technology management, support or implementation
  • Practice Management and EHR/EMR systems
  • Physician practice setting
  • Billing/Claims submission and management
  • Basic SQL database skills
  • File management/editing
 
Additional experience preferred.  Including but not limited to any of the following:
  • Project Management
  • Technical/product documentation
  • Process design/management/improvement
  • Agile Software Development
 
Primary responsibilities involve:
  • Client On-boarding and Support
    • Discuss and guide selection of best data acquisition options
    • Work with client IT staff and vendors as necessary
    • Manage and compete implementation and data testing
    • Level-1 support for data acquisition issues
    • Work with level-2 and level-3 on support escalations and product development
    • Documentation of client implementations and standard product offerings
  • Sales Team Support
    • Act as a resource for the Mingle Analytics Sales team working with prospective partners and clients
    • Complete technical due-diligence and data review/qualification for sales prospects
    • Maintain Sales support documentation
 
 
Mingle Analytics is a Maine based company. This role has the opportunity for remote work. Access to high speed internet and skilled routine use of remote communications tools is expected.

Apply Now